OMORUYI, Osayuwamen, and Chengedzai MAFINI. “SUPPLY CHAIN MANAGEMENT AND CUSTOMER SATISFACTION IN SMALL TO MEDIUM ENTERPRISES”. Studia Universitatis Babeș-Bolyai Oeconomica, vol. 61, no. 3, Dec. 2016, pp. 43-58, https://studia.reviste.ubbcluj.ro/index.php/subboeconomica/article/view/5142.